Shipping & Delivery Policy

At Rangmandir, we are committed to ensuring that your order arrives safely and promptly. Below are the details of our shipping and delivery policy.

Time Frame

We strive to deliver your order with exceptional packaging within the promised time frame. Our shipping schedule operates weekly, excluding Sundays and public holidays.

Shipping Services

To ensure safe and efficient delivery, we partner exclusively with reputable courier agencies. In areas where courier services are unavailable, we may use Government Registered Parcel services for shipping.

Shipping Charges

●      Pricing: While our product prices include GST, shipping and delivery costs are calculated separately based on the weight and volume of your package.

●      Waivers: We reserve the right to adjust or waive shipping charges depending on your order value. Currently, we offer free shipping for all orders over INR 25,000 within India and USD 1,000 for international orders.

Delivery Time

●      Orders are typically dispatched within 2 working days. Before dispatch, we will contact you to share a video of the product and its condition while being packed.

●      Most orders reach their destination within 4-5 working days. Deliveries will be made to the address provided during the order placement.

Product Condition

If you receive a product in unsatisfactory condition or notice any tampering or damage to the packaging upon delivery, please document the issue (a video recording of the damages is essential). Contact our customer care team at contactrangmandir@gmail.com, mentioning your Order ID. Ensure that the original product tags and packaging remain intact when returning items.

Charges and Other Terms

●      Refunds on Shipping Charges: Shipping charges will be refunded only for returns that are due to an error on our part. Otherwise, return shipping fees will be borne by the customer.

●      If you choose to return an item, it must be sent back fully insured and with postage paid. You will be responsible for covering the costs of returning your item.

●      Non-refundable Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your total refund amount.

●      For returns, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

Thank you for choosing Rangmandir! We look forward to serving you.